E-Billing: Electronic Billing Explained (2025)

Many businesses love the use of e-billing because it streamlines their accounting process and eliminates stress at the end of each billing cycle. Quality accounting software allows businesses to eliminate manual entry of paid bills into a digital accounting system. When it’s all handled through the finance and accounting software, that software can automatically receive an e-bill, process it, add it to accounts payable, then pay it without the need for much manual work.

Once a futuristic option only available in a few cases, e-Billing has now become the norm thanks to its ease, convenience, security, and speed. Modern finance is now largely centered on e-billing, and important elements of accounting such as accounts payable and accounts receivable are dependent on processing e-bills.

What is electronic billing?

Electronic billing (e-Billing) is the general term for the process, act, and infrastructure associated with paying, processing, and receiving payments online. In electronic billing, as much as the entire billing process is hired digitally—from generating bills and invoices to allowing these bills to be paid electronically. Computers and software handle the generation of these bills and payments with human direction.

What is an e-Bill?

An electronic bill or e-Bill is a bill generated online, usually created through the use of an accounting or finance platform or software solution. This usually allows the individual or business making a payment to login to a system or platform and access a record of previously paid bills and other information.

What’s on an e-Bill?

Generally, electronic bills look like a digitized version of classic paper bills. They feature many of the same elements:

  • Date
  • Amount of payment
  • Date the payment is due
  • Payment terms
  • Other relevant details

Because these bills are created and viewed digitally, they’re capable of displaying functional hyperlinks that can send payers to a payment portal where payment can be made.

In cases where companies still use and process paper bills, an ‘e-Bill’ might simply be a scanned and digitized version of the paper bill in a PDF format. With that said, what appears on an e-bill depends largely on the company, billing situation, and electronic billing system through which the bill was generated.

What is an electronic billing system?

An electronic billing system is a software solution or online platform that allows for the sending, receiving, and payment of bills online as well as a range of other features and reporting solutions. Electronic billing systems give flexibility and convenience to businesses when it comes to their accounting and billing, and the more user-friendly the platform, the less time-consuming the process of billing becomes.

Traditional billing requires paper, checks, and hard copies. Even in the early days of digital accounting, paper billing had to then be manually transferred into digital form. With a robust electronic billing system, this entire process is handled digitally and largely automatically— freeing up accounting professionals and businesses to focus on other tasks and increasing their efficiency.

Not all electronic billing systems are the same, and not all offer the same level of features. It’s up to businesses to determine which features matter most to them and will best suit their billing and accounts receivable/accounts payable processes.

How does e-Billing work?

Here are the basic steps of e-Billing:

  1. Generate an invoice: The first step in e-billing is to generate an electronic invoice through an e-billing software or through an online billing system.
  2. Send the invoice: Once the invoice is generated, it is delivered to the customer through email, online portal, or other electronic means.
  3. Set payment reminders: Payment reminders can be set so that the customers get pinged if bills are not yet paid. This reduces the likelihood of late customer payments.
  4. Receive payment: When the customer makes a payment, it is processed electronically through the e-billing system. The payment can then be deposited into the company's bank account.
  5. Reconcile accounts: After the payment is received, the e-billing system reconciles the accounts to ensure that the payment matches the invoice amount. Any discrepancies are flagged for further investigation.
  6. Record the transaction: Finally, the e-billing system records the transaction in the company's financial records, updating the accounts receivable and general ledger.

What are the benefits of e-Billing?

There are many benefits associated with e-billing. Some benefits include:

  • Accuracy: In electronic bill processing systems, bill processing is automated— which means that there’s little manual data entry required to match the requested amount and payment terms of bills. Meanwhile, electronic billing also reduces the rate of errors. Bills that are received can be automatically paid with a few touches of buttons, reducing the chance for human error.
  • Visibility: e-Billing makes it easier where in the payment process a bill is.
  • Speed of payments: electronic billing improves the efficiency of bill processing, helping make the tasks associated with it simpler and faster.
  • Improved customer relationships: Customer relationships can be strengthened with e-Billing as a result from a faster, more convenient payment process, improved accuracy and transparency, and increased communication in bill reminders and notifications.
  • Efficient collections: Having an automatically generated record is also one of the most powerful benefits of electronic billing.

The best systems are also capable of integrating fully with existing accounting software systems to make the process even more streamlined.

What are the drawbacks of e-Billing?

The only potential drawback of electronic billing comes in the process of transferring from paper to electronic. This process isn’t always smooth, especially when dealing with a deeply established organization that is entrenched in its current systems. But the best e-billing systems make this transition as smooth and streamlined as possible.

Who uses e-Billing?

e-Billing is used by a variety of individuals and organizations to streamline the invoicing and payment processes, including but not limited to:

  • Businesses: Many businesses use e-Billing to send electronic invoices to customers and receive electronic payments, reducing the time and effort required for these tasks.
  • Government agencies: Government agencies reduce paperwork and administrative costs by using e-Billing to process payments from vendors and suppliers.
  • Healthcare providers: Healthcare providers use e-Billing to submit claims to insurance companies and process payments from patients.
  • Law firms: Law firms use e-Billing to manage their invoicing and payment processes for clients.
  • Non-profit organizations: Non-profit organizations use e-Billing to process donations and manage their accounting processes.

What is the difference between electronic billing and einvoicing?

While electronic billing and electronic invoicing are closely related, they’re technically not the same thing. While real electronic billing may be defined in such a way that it includes invoicing, electronic invoicing doesn’t include all facets of electronic billing.

E-billing includes the entire process of managing bills online— generating a bill, submitting the payment, receiving the payment, and more. Invoicing, on the other hand, is often directly tied to the accounts payable department. Accounts payable is the department within a company that’s responsible for receiving, processing, and approving payments from suppliers and vendors. They’ll use e-invoicing in order to process invoices and submit them for the company’s books or official record.

That said, quality electronic billing systems (like BILL) feature a built-in invoicing feature that makes this entire process as streamlined and simple as possible.

What are the Standards for Electronic Billing and Coding?

To help with the standardization and security of electronic billing, there is a general set of industry standards for coding electronic bills. These standards are set by the National Electronic Payments Association, or NACHA. NACHA determines the accepted format in which electronic bills can be generated and transmitted.

Everyone involved in the process of electronic billing must follow the standards set forward by NACHA, from the bill payment provider and bill service provider to the consolidator and customer service provider.

Create an e-Bill with BILL

There are multiple ways to quickly import your invoices into BILL and create an e-BILL. Start streamlining your invoicing and payment processes today. Try BILL’s risk-free trial.

E-Billing: Electronic Billing Explained (2025)

FAQs

E-Billing: Electronic Billing Explained? ›

Electronic billing (e-Billing) is a method of sending and paying bills electronically, rather than through paper billing processes. Billing electronically makes it easy for customers to receive bills online, in a supplier portal, via email, or in machine-readable data formats.

What is an eBill and how does it work? ›

eBills are electronic versions of paper bills. An eBill arrives from a biller into your Bill Pay account service the same way a paper bill arrives from a biller into your mailbox. Bill Pay allows you to view all your eBills—as well as account balances, transactions and statement information—in one convenient place.

What is the process of eBill? ›

Electronic billing, often referred to as e-Billing, is the process of issuing bills to customers electronically instead of through traditional paper mail. The method utilizes digital formats such as email, online portals, or even machine-readable data formats to send and manage billing documents.

What is an example of e-billing? ›

Consider the example of a utility company that automatically sends a monthly e-bill to customers who have payments automatically withdrawn from their bank accounts. E-billing can also be used for subscription renewals, such as for a digital news media site.

What is downside to electronic billing? ›

The Challenges of Electronic Billing

Another significant drawback is that, when placed on paperless billing, customers tend to be on autopilot, meaning the business loses a significant opportunity to reach their customers. Newsletters and notices go unread, as well as the bill or statement.

What is the difference between billing and e billing? ›

Electronic billing (e-Billing) is a method of sending and paying bills electronically, rather than through paper billing processes. Billing electronically makes it easy for customers to receive bills online, in a supplier portal, via email, or in machine-readable data formats.

What is an example of an electronic bill payment? ›

For example, a healthcare insurance company looking to streamline its customer billing system may decide to switch to EBPP and allow customers to pay directly on their website or to have premiums automatically deducted each month.

What is the difference between auto pay and eBill? ›

While bill pay and autopay are similar, they work differently. With online bill pay, your bank sends payments to your creditor from your account. With autopay, your creditor takes money from your account. Here's how to decide which method is best for you.

How to pay with eBill? ›

Log into your E-Banking or Mobile Banking App. Navigate to “Payments > Transfer money and pay invoices.” Select an outstanding eBill invoice and approve it for payment.

How do I activate eBill? ›

How do I activate eBills? Expand. You can activate eBills for participating payees from the Bill Pay home screen, the Manage Payee screen for that payee, or while you're setting up a new payee. You'll fill out some account and billing information, so you may want to have a paper bill handy for reference.

What are the disadvantages of e-invoicing? ›

5 Big Disadvantages of Electronic Invoices
  • Security issues. Sending invoices electronically comes with some risks that are not present with hard copy invoices. ...
  • Spam filters. An electronic invoice may be paid faster – if your client ever sees it. ...
  • Bookkeeping issues. ...
  • Offline customers. ...
  • Fees.
Nov 7, 2023

What are 3 different types of billing systems? ›

Medical Billing is the entire process of claims submission to ensure that the healthcare provider receives the reimbursement. The medical billing system is categorized into three types, namely – (i) Closed system, (ii) Open system and (iii) Isolated system.

What is the rule for e invoicing? ›

From 1st May 2023* onwards, taxpayers with Annual Aggregate Turnover (AATO) equal to or more than INR 100 crore must generate e-invoices for tax invoices and credit-debit notes within 7 days of invoice date, failing which such invoices and CDNs will be considered non-compliant.

What is the electronic billing process? ›

Electronic billing or e-billing is the process by which bills are sent and paid electronically. This process enables customers to receive bills via email, web portal, or even in machine-readable data formats, facilitating more efficient delivery and payment.

What is the safest form of electronic payment? ›

Secure online payment methods
  • Credit cards. By and large, credit cards are easily the most secure and safe payment method to use when you shop online. ...
  • ACH payments. ...
  • Stored payment credentials. ...
  • Credit cards with EMV chip technology. ...
  • Credit cards with contactless payment. ...
  • Payment apps.
Feb 11, 2023

What is benefit of electronic billing? ›

Benefits of e-billing system

Cost savings: Minimises paper, printing, and postage expenses. Accessibility: Provides easy online access to bills anytime, anywhere. Environmentally friendly: Reduces paper waste, contributing to sustainability efforts. Accuracy: Automates calculations, minimising errors in billing.

Is eBill free? ›

It's Convenient, Secure, and Free!

Join over one million customers who are already enrolled in eBill.

What are the benefits of e bills? ›

Benefits of e-billing system

Cost savings: Minimises paper, printing, and postage expenses. Accessibility: Provides easy online access to bills anytime, anywhere. Environmentally friendly: Reduces paper waste, contributing to sustainability efforts. Accuracy: Automates calculations, minimising errors in billing.

How do I set up eBill? ›

Get Started With eBill:
  1. Sign in and Get Ready. Sign into your Online Banking Account. From there, go to the Payment Center, select “Get Bill” icon.
  2. Request to Receive an eBill. To request an eBill, some additional information is needed. ...
  3. Choose How You Want Your eBill. eBills give you the choice of paper and eBill, just the.

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